Your questions, answered.
Practical information about products, OEM/ODM, samples, installation, cleaning and spare parts.
Frequently asked questions
Where can I get current HJLfaucet product specifications?
Send the model number to our team. We can confirm the current configuration, finish options, drawings, sample availability and quotation details.
Can HJLfaucet support OEM and private-label programs?
Yes. Depending on the model and order, we can discuss logo marking, finish development, packaging and project-specific configurations.
How do I request a sample?
Send the model, finish, destination market and expected project quantity. Sample availability and cost depend on the selected configuration.
How should decorative faucet finishes be cleaned?
Use a soft cloth and mild neutral cleaner. Avoid abrasive pads, strong acids, alkalis and aggressive descaling agents on decorative surfaces.
How do I identify a spare part?
Send the product model, purchase reference and a clear photo. Our team can help identify compatible cartridges, hoses, aerators or other service components.
Can I request installation drawings?
Technical drawings can be supplied for confirmed or shortlisted models where drawing files are available.
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